Building trust in a market used to empty promises
Rikko (RIKKO HK COMPANY LIMITED) is a Hong Kong-headquartered agency providing cross-border ad infrastructure for the ecommerce industry — built on contracts and invoices, not workarounds.
From what the founding team saw across the industry
Before founding Rikko, the team worked directly in payment operations and ad account management for cross-border ecommerce sellers, and kept noticing the same pattern repeating across almost every provider in the industry:
“How do you find the creative ‘big idea’ among a million questions circling the brief, the facts, the insight — inside a Creative environment?”
The world of Creative is an environment of relentless “BRAINSTORM”. Much like making the decisive move among a million possibilities on the board: chess is the ultimate symbol of INTELLECT and strategic discipline.
Selling accounts of unclear origin and calling it an “internal relationship.”
Promising “no bans, no limits” with nothing binding in writing.
Disappearing the moment a platform restricted an account, leaving clients to fend for themselves.
Holding client ad-spend deposits as an opaque “internal credit” with no transparency.
Rikko was built to do the opposite of every one of those — operating through a real legal entity, real contracts, and a channel where we hold a direct relationship instead of just reselling.
“We built Rikko because sellers scaling across borders deserved infrastructure they could actually trust — documented, compliant, and accountable.”
Four principles behind every engagement
Transparency
Contracts, invoices and a live cashback dashboard — nothing verbal.
Compliance-first
Accounts set up to platform policy, never around it.
Direct partnerships
Working directly with Meta, Google, TikTok and AppLovin/AXON, not through a reseller layer.
Client-first economics
No advance funding, no holding client money.
You'll know exactly what happens at each step
Onboarding at Rikko follows a fixed sequence — each step completes before the next begins, nothing is skipped or reordered.
Submit your initial request
Fill out the form or message the team directly — no documents needed yet.
Fit review
We review your industry and spend goals within 1–2 business days, free of charge.
Confirm scope & fees in writing
If it's a fit, we confirm scope and fees in writing before you pay anything.
Collect business documents
Documents are only requested after fit is confirmed, via a checklist for your platform.
Set up & activate the account
We open the account, sign the formal contract and complete the agreed steps.
Handover & ongoing partnership
The account is handed over with a tracking dashboard, and your point of contact stays on.
Timing for each step depends largely on how fast the ad platform responds, which is outside Rikko's control.
Ready to scale cross-border ecommerce advertising?
Talk to the Rikko team for 15 minutes to map the right channel and infrastructure for your budget.